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Return Policy

Return and refund
All of our products come with ONE YEAR warranty. You may return most new, undamaged items sold and fulfilled by Chinacargps.com within 7 days of delivery for a full refund. We'll also refund the shipping costs you've paid if the return is a result of our error. However, we would appreciate if you can write to us before any return.

Procedures of return
Once you've made up mind to return, please click here to download return mailing label. Fill the form, and print it out. Please follow the instructions below closely to return.

● Items should be returned in their original product packaging.
● Put the return mailing label into the package.
● Please use postal service of your country, not courier companies such as DHL,UPS.
● After sending the package to us, please write to us, telling us the tracking number.
● Once we've checked the conditions of the items, you will get refund, either full refund or partial refund.

Non-Returnable Items
Chinacargps.com does not accept returns of the following items:
● Free gifts in case they are faulty.
● Free map that can not work on your unit.
● Copyrighted map that is has been registered.
● Return of an item due to general dissatisfaction.
● Items that violate warranty.
● Defective items due to improper use.
● 7 days after signing for the package.

Exchange
If you received a faulty item and need to exchange it for the same item, write to us to request a replacement. In this case, we will cover the sending shipping fee.
If you ordered a wrong item, and want to exchange it for the proper one, write to us beforehand, then send it to us. If you do not want to wait, you can go ahead to place a new order. Once we get the returned item, we will refund you the expense of the first item.

Calculating Your Refund
The following conditions apply Full Refund
● Defective items found within 7 days after signing for the package.
● Serious mistakes made by us.
● Improper description of major function that leads to great misunderstanding and trouble.

The following conditions apply Partial Refund
● After checking, we can't find the problem reported by customers when he/she decided to return
● There are damages to the returned items caused by customers.
In either case above, the shipping fee will not be refunded.

How Refunds are Issued
Your refunds will be issued to you through Paypal or bank transfer once we confirm the conditions of the item.

For issues not stipulated here, both parties shall resolve through friendly consultation.

Why buy from us?

About US

CHINACARGPS.COM is an experienced group of internet sellers, with braches at Beijing&Shenzhen. We aim at offering the most updated and high quality consumer electronics to web shoppers from all over the world while shoppers can experience a comfortable and secure shopping process on the web.

Quality

CHINACARGPS.COM puts quality at the top of business plan. Our Quality Control team carries out various testing processes to ensure only quality products are sold on the web. No counterfeits or reimbursed items would appear on our selling lists.

Our Products

CHINACARGPS.COM offers brand new products which are directly purchased from various reputable manufacturers throughout the world. Thanks to our sophisticated and vertically integrated supply chain system and streamlined order fulfillment system, we guarantee you will be receiving the highest quality product at the lowest price.

Environmental Friendly

CHINACARGPS.COM emphasizes the need to provide products which bring minimal or no harm to the environment. Meanwhile, we aim at providing products that can enhance your lifestyle in the long run but not delivering items that can only be used for several times turning out to be a waste.